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Return PolicyOn the rare occasion that your product is not received or is damaged, please contact us. You may return most items sold within 30 days of delivery for a full refund. If the return is because of our error, we will pay the return shipping cost. You may also consider the possibility to exchange it for the same or different item. We cannot accept returns of certain items, including: Any deteriorated item that has been misused; Any digital item that has been opened; Any product missing the serial number or UPC (if applicable); Any product missing parts. CancellationsFor conference tickets, you must cancel within 10 days of the opening conference date. Otherwise, you will be charged the full price. Shipping | Return & Cancellation Policy | Privacy Policy | Contact Us |